It was really quite amazing. I went to the bank to inquire about a mortgage for a local restaurant I was interested in purchasing. Before I knew it, not only did I have a mortgage, but I was set up with all my business accounts... even online bill pay!
Having owned other businesses in my life, I thought I knew what to expect. But Wallkill Valley Federal really surprised me. They made the entire process incredibly easy and straightforward and never burdened me with excessive paperwork. I got the answers I needed quickly and without the nonsense I experienced with other banks.
I worked directly with the head of the mortgage department, Karen Dimsey. The process was very informal and she made me feel completely comfortable. In fact, everyone at the bank is always so friendly and helpful. Now I can focus on creating tempting new menu items and trying to book live entertainment for the spring. I couldn't be happier with the way things turned out!